FAQs
Frequently Asked Questions
Get Every Single Answer There If You Want
We are open 24/7 for emergency services. Regular outpatient services are available from 8:00 AM to 8:00 PM, Monday through Sunday.
You can make an appointment by calling our hotline, using our online booking system, or visiting our hospital directly. Online appointments can be made through our website.
We accept most major insurance plans including BPJS Kesehatan, private insurance, and corporate insurance plans. Please contact our billing department for specific coverage details.
Yes, we have a fully equipped emergency department that operates 24/7. Our emergency team is ready to handle all types of medical emergencies.
Yes, you can request your medical records from our medical records department. Please bring valid identification and fill out the required forms.
Please bring your insurance card, valid ID, list of current medications, and any relevant medical records or test results from previous visits.